
Parent Hub
This hub was created to collate together lots of helpful resources from across the internet that are available to help support you and your child.
The Fountains Primary School is not responsible for content from external websites.
General
Attendance
Consent
Free School Meals
Medical
Support Documents
If you are concerned about any young person in respect of their emotional wellbeing or you feel that they are vulnerable to harm or abuse and you are uncertain whether they are receiving support you may wish to contact one of the agencies listed. Many of the agencies have established links and will ensure that your concern or query is directed to the appropriate agency.
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First Response (Staffordshire County Council Social Services) 0800 1313 126 [Emergency out of hours: 0345 604 2886]
Call Derbyshire (Derbyshire County Council Social Services) 01629 593 193
First Contact (Derby City Council Social Services): 01332 641172
Child Line 0800 1111
Online issues or exploitation contact Child Exploitation and Online Protection Agency (CEOP) https://ceop.police.uk/safety-centre
Advice, support and how to report if you suspect that a young person is at risk of Child Sexual Exploitation - http://knowaboutcse.co.uk
Advice, support and options if you or someone you love goes missing or runs away- 24 Hour Anonymous Helpline Text or Call 116 000
Advice, support and options if you suspect Radicalisation/Extremist behaviour - https://www.staffordshire.police.uk/article/7859/Prevent
Or contact:
Police 101 (999 in an emergency)
Crimestoppers UK 0800 555 111
Parent Forums are the opportunity for Parent/Carers to have their voices heard; to find out what’s happening in school and to be part of the response to any developments in our school community. All parents and carers of pupils attending Fountains Primary are welcome to be part of the Forums.
Parent Forum facilitates regular, open communication and is designed to be collaborative, constructive and transparent
It is a body which can feed in views and represent the parents and carers of issues surrounding the school
It gives you an opportunity to get together on a regular basis with other parents to have your say on what the school is doing well, and ideas of how you feel things could be improved
It can help you get the advice and support to help and encourage your children achieve their potential
It can break down barriers between the school and parents and improve working relationships
The forum is not in place to address specific concerns about an individual child or issues relating to individual members of staff. If you need to discuss these issues, please approach the school directly.
Parent View gives you the chance to tell Ofsted what you think about your child’s school, from the quality of teaching to dealing with bullying and poor behaviour. The survey can be completed at any time; you don’t have to wait until the school is being inspected.
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This survey is not designed to receive complaints. If you wish to make a complaint or have a concern, please contact the school directly.
Staffordshire
Email: rachel.burton@staffordshire.gov.uk
Phone: 0300 111 8000
Derbyshire
Email: SpecialisedTransport.Services@derbyshire.gov.uk
Phone: 01629 536729 / 01629 536727 / 01629 536724
Derby City
Email: Operator.Claims@derby.gov.uk
Phone: 01332 642716


Kind Minds - April 2025
Cybersmile is a specialist online bullying charity. Provides direct telephone or email access for advice and help.
BullyingUK - Listening, supportive and non-judgemental
Kidscape - Preventing bullying, protecting lives
NSPCC - Bullying and cyberbullying at a glance
https://www.nspcc.org.uk/what-is-child-abuse/types-of-abuse/bullying-and-cyberbullying/
Requests for copies
If you require a paper copy of any information published on the website or would like it in a large print, dyslexia-friendly or alternative format, please contact the school office and this will be provided free of charge.

